Frequently Asked Questions
How does the booths work?

360 Booth– Guests stand on the platform and a camera mounted to a rotating arm captures your guests in 360° slow motion. Booth captures every frame and creates a high resolution slomo and special effect video for guests to download on their phone and share instantly via social media, email, or text.

Luxury Photobooth– Your guests up to 15 people can stand against a backdrop in front of the photobooth to take pictures, animated gifs, videos and boomerangs.

Do you offer prints (photo-strips)?

360 Booth– We do not offer prints for our 360 video booth service.

Luxury Photobooth– Yes! As an add-on, we provide a glossy/matte 2 x 6″ & 4 x 6″ print strips. You can also instantly get a copy of your pictures via airdrop, barcode scan, email, text.

How much space is needed to set up the booth?

Our booths typically requires a designated space 12’ deep x 12’ wide x 12’ high within 15 feet of an electrical outlet. However, we try to utilize any space that is at least 10-ft.
Place us wherever you have space but the photos/videos would look amazing in front of balloon arches, backdrops or those cool freestanding marquee numbers or letters.

How many people can fit in the booth?

360 Booth–Our 360 booth can fit 3-4 people per video session.

Luxury Photobooth– Our open-air booth can take pictures of up-to 15 people per session.

Do you require a deposit?

To secure your date, a $150 deposit and signed contact is required at the time of booking. Final payment is due 1 week before the event. If you book your event within 7 days the balance must be paid in full at time of booking.

Are you able to set up the booth earlier?

We arrive 30 minutes to an hour before your event to set up and ensure everything runs as planned. Idle fees may apply if an earlier setup is requested.

What standard features do you offer?

360 Booth– Standard features include 360 booth setup, unlimited video sessions, background music of choice, custom overlay design, instant video sharing, props, money gun, complementary video highlight and  an onsite attendant.

Luxury Photobooth– Standard features for the open-air photo booth includes complete setup and take-down, on-site attendant, a variety of props, customized design of event template, unlimited photo sessions, instant digital picture sharing and online album.

What areas do you service?

We primarily service the Maryland, Washington, DC and Virginia area . We also service some areas in Delaware and Pennsylvania.

* Travel fees may apply for event loactions > 50 miles from Hanover, MD.

Can the booth be rented for outdoor events?

Yes, but please note that video quality may vary during outdoor events. Access to electricity is still requested.

If the Video Booth is to be placed outdoors on a rainy day or high temperatures, client would need to provide complete overhead coverage for the video booth for the entire duration of the event.

**Keep us away from sunlight. Sunlight shining on the photo booth creates harsh shadows on the guests taking photos (not to mention it causes squinty eyes!).

Are you insured?
Yes. We are fully insured and can provide a COI upon request. COI requests must be submitted at least 7 days before the event.
What happens if I have to cancel my booking?

When you pay your deposit, we reserve your date and time and do not take any other reservations for that date and/or time. For this reason, all deposits are non-refundable and non-transferable, even in the event of date change, location change, or event cancellation.

How long does it take to get the 360 Video and Photos?

If we are able to successfully connect to our internet hotspot or event location has onsite wifi, videos and photos will be available for viewing & sharing within 30-60 seconds.

If no internet coverage becomes available at the event location (rare occasion),  we will send all digital copies to the Client and guests within 24 hours of event conclusion.